1. For hygiene reasons we cannot offer refunds on pierced jewellery, cosmetics and swimwear/underwear briefs if the original packaging and hygiene seal has been removed. We also cannot offer exchange or refunds on fragrances if the original packaging has been removed. This does not affect your statutory rights.
2. Unfortunately, unless the product is faulty, we are unable to accept returns, or provide a refund for personalised and perishable goods, gift food and products containing alcohol.
Please note: The above returns policy refers to change of mind only and does not affect the statutory rights you have as a consumer e.g. the right to cancel, or the right to return items, which are faulty or not as described or a general right to return most online purchases under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
How do I return my order?
Please request to return here: https://camouflagejunkie.co.uk/a/returns